Ethics, HR, Community and Sport, Environment

Ensure a clear and formal ethical framework about the way we conduct our business, manage our clients’ data, and engage with our employees and partners.

smartTrade has formalised and implemented a Code of Conduct and Business Ethics, committed to respecting high ethical standards and moral conduct while taking pride in our honesty, integrity, and accountability. We are a fair employer and believe in equality of chances. Our human resources department always aims to make any employment-related decision based on an applicant’s professional qualification and merit. smartTrade is strictly against engaging in discriminatory actions.
At smartTrade we made equality a business priority. One of the essentials ways to better balance gender equality is by offering the same careers opportunities and equal pay to both women and men. We measure our progress and commitment for instance thanks to the official professional gender equality index. smartTrade reached an excellent score of 82/100.

Besides our commitments towards our employees, we are also required to maintain the highest level of professionalism when it comes to our clients. To illustrate this engagement, we commissioned McGladrey LLP in 2015 to review the security level of the various controls that we had put into place regarding our operations. This SOC2 (Service Organisation Control) audit examined the description of our technologies and the suitability of the design of the controls and enabled us to identify potential areas of improvement.

smartTrade Technologies adheres to the FX Global Code, a set of principles recognised by the Financial Conduct Authority as good practice in the wholesale foreign exchange market. smartTrade acts as a Market Participant as defined by the Code, and is committed to conducting its FX Market activities in a manner consistent with its principles.

We pride ourselves on the conduct of each of our employees and of our organisation as a whole. Employment contracts include good behaviour clauses concerning confidentiality and loyalty to ensure that newcomers behave ethically and responsibly.

We maintain a professional environment, devoid of any discrimination, harassment, or violence. Instead, we aim to cultivate trust, excellence, creativity and innovation amongst our employees, clients and relevant stakeholders. Respect and integrity represent the very foundation of all of our interactions.

Offer a dynamic working environment, including a favourable quality of life at the heart of the company and the opportunity for each member of the staff to grow.

smartTrade’s teams spread across six locations worldwide, namely: Aix en Provence, London, New York, Tokyo, Singapore, Milan and Geneva We are currently in a phase of rapid growth, be it in terms of activities, client portfolio, workforce and even geography. In order to cater to this expansion, the company has to continually adapt its HR policy.

Act as a committed actor in local communities through the values of sport and societal causes.

Ensure our responsibility regarding our impacts, both in the daily activities of our business and its operations.

We strongly commit to carrying out our operations with a minimum impact and risk on the environment. We are particularly engaged in the protection of biodiversity and the reduction of waste, energy utilisation, water consumption and gas emission.

This commitment is also reflected through the selection of our partners. Indeed, we work with green data centres’ suppliers, whereby we have opted for the use of green servers which consume less energy.